Caiya – Enhancing AI Conversations and Reading Experience
Winner
Excellent Communications Design
Books and Calendars

Details
Caiya is a master’s thesis project developed at Technische Hochschule Augsburg. It is presented as a book that explores how visual cues such as emojis, avatars, and interactive buttons can enhance conversations with AI agents in e-commerce. The project translates complex academic research into a visually engaging and accessible format, merging design storytelling with rigorous testing. Caiya illustrates how content can be designed to enable more intuitive, trustworthy, and emotionally engaging communication through both book design and user experience design.
The Jury‘s Statement
A compelling interplay of research and confident book design makes »Caiya« especially effective. The integration of visual elements such as emojis and avatars grants the complex topic of AI conversations a strikingly clear, emotional dimension. Executed with precision, the book combines analytical depth with inspiring storytelling. In this field, »Caiya« sets a distinctive benchmark for contemporary, aesthetically demanding communication.







