Designing for Small Business Finance

Drawing on user research, Kbank designed mobile financial services that help small business owners in South Korea understand complex financial information and make decisions for their business. Credit views connect quick overviews with detailed information, while clear labels and key factors make partner stability easier to interpret. Public funding recommendations improve as owners complete their profile, with AI summaries clarifying key requirements. Owners select loan terms within a sentence and follow their progress and next steps. Used by tens of thousands of owners, these services turn financial information into informed decisions.