Delights to Go
Hurrying to the gate and no time for a lounge visit? With Lufthansa Delights to Go service for status customers (First/Business) there’s no need to miss out on a premium service. Guests can verify their entitlement with the boarding pass at a touch screen and choose predefined, fresh quality food and drinks to go. User-friendly touch surfaces, a barrier-free arrangement, materials matched to corporate identity and an integrated recycling system complete the new innovative LH brand experience.
Packaging Design: Volker Klag, Spiriant
UI/UX Design: Valtech GmbH
Statement of the jury
The idea of a refreshment area with snacks and drinks for Lufthansa’s high-status customers was implemented in a modern, high-quality and technically up-to-date way. The user interface displayed on large-format displays is intuitively understandable and accessible. An attractive offer that closes a service gap.