L-Bank Geschäftsbericht 2024

Lack of online service? With the L-Bank Annual Report 2024, we have moved past that. Together with Jung von Matt NECKAR, we developed LEA, an AI avatar that interactively guides through the content and redefines brand and user experience. LEA responds both verbally and in writing, refers to text passages and presents graphics. Thanks to real-time avatar streaming and a custom-trained large language model for this purpose, she acts quickly and intelligently, while also being approachable and accessible. Her appearance is based on the look of L-Bank employees – which makes her particularly human-like or as we say: humAIn.