MyJCB App

MyJCB, from Japan’s only international payment brand JCB, is an exclusive cardmember mobile app, built for a market that values security over convenience. Based on the “Card-App Integration” concept, it improves usability for all ages and levels of digital or financial literacy. Built on feedback from 20,000+ users, it visualises security so users can confirm status and adjust settings to balance safety with ease. This approach provides ongoing reassurance, not just alerts. Concierge services and theme-like personalisation turn it into a lifestyle platform. As a result, security and engagement have risen, with voluntary user updates doubling.